Support

POLICIES

A Pre-Order Item will not ship prior to the Expected Release Date. Please note that the release date is subject to change from our official distributors and is out of our control. Any updates or changes will be reflected on the product page.


All Pre-Orders from A Plus Collectibles are offered on sale prior to release. Products come brand new and factory sealed directly from the official distributors. Minor imperfections in the packaging may occur and does not qualify for replacement. Any issues relating to misprints or other manufacturing issues must be resolved by contacting the manufacturer directly.


If your order also includes in-stock items or other pre-order items that release on a different date, the order will not be shipped until all items are in stock.  Due to the nature of pre-allocations for collectibles, we carry a No-Cancellation policy on all Pre-Order items.
Prices actively vary to reflect supply and demand with no adjustments or refunds after an order has been placed. All sales are FINAL.

With high value collectibles, condition matters. We understand, and that’s why we offer the A Plus Guarantee.


All of our products are factory-sealed and purchased directly through official distribution. Each product is personally inspected to ensure it is untampered with before it leaves our facility.

When you purchase a product with our A Plus Guarantee, one of our dedicated team members individually wraps each product and secures it in a thick corrugated box with a dense eco-friendly wrapping paper to eliminate any negative space and prevent it from moving.

All sales all FINAL. This means we do NOT offer returns on any items. Yes, all of our items are guaranteed authentic. No—you did not get a fake product from us.

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